Calls
What went out.
running118calls made61 in the last 7 days · one per client, ever
running41emails sent19 in the last 7 days · alerts + your Friday report
last 14 days
Calls beside the bookings they produced, day by day.
the funnel
dialed118of the list
reached4740% of dials
booked1412% of dials
40%
reach rate
1:22
avg. conversation
The calls themselves
Every conversation with its outcome and Malone’s note — the words are summarized, never invented.
| When | Contact | Outcome | Length | Notes |
|---|---|---|---|---|
| Nov 12, 2:00 PM | Dana Vance(415) 555-0100 | booked | 1:36 | Asked for Saturday, took 4 PM with Rosa. Mentioned the $25 credit twice. |
| Nov 12, 1:47 PM | Maya Marsh(415) 555-0141 | answered | 1:14 | Warm, but travelling until the 9th. Asked us not to hold anything. |
| Nov 12, 1:54 PM | Priya Calder(415) 555-0142 | voicemail | 0:31 | |
| Nov 11, 3:21 PM | Elena Ito(415) 555-0103 | booked | 1:52 | Color retouch tomorrow 10 AM. Said the offer "made her week". |
| Nov 11, 3:01 PM | Elena Whitfield(415) 555-0143 | no answer | — | |
| Nov 11, 12:08 PM | Grace Okafor(415) 555-0144 | declined | 0:58 | Moved to Portland. Kind about it — asked to be taken off the list. |
| Nov 11, 11:35 AM | Noor Pryce(415) 555-0105 | booked | 1:28 | Blowout Thursday 2:30. Wants the same chair as last time. |
| Nov 10, 4:15 PM | Noor Ngo(415) 555-0145 | voicemail | 0:29 | |
| Nov 10, 2:56 PM | Iris Bowen(415) 555-0108 | booked | 1:44 | Full balayage, Friday 11 AM. Confirmed the price range out loud. |
| Nov 10, 10:22 AM | Sofia Aldana(415) 555-0146 | answered | 1:06 | Thinking about it. Front desk number read out; no follow-up owed. |
| Nov 9, 1:29 PM | June Reyes(415) 555-0147 | busy | — | |
| Nov 9, 3:17 PM | Vera Marsh(415) 555-0111 | booked | 1:31 | Cut & finish Monday 3 PM. Asked if Malone was a robot; laughed. |
| Nov 9, 11:36 AM | Iris Falk(415) 555-0148 | opted out | 0:41 | Asked never to be called. Suppressed on the spot, per the script. |
| Nov 8, 2:43 PM | Tessa Kerr(415) 555-0149 | no answer | — | |
| Nov 8, 12:38 PM | Clio Okafor(415) 555-0114 | booked | 1:23 | Gloss & trim next Wednesday 1 PM. |